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Topic 4 – GROW coaching model

Coaches are more effective when they have standardised routines and plans to help guide their conversations with clients. A well known and popular model used for coaching is the GROW model. 

GROW is a well known performance model that has come from the world of coaching, it is used to structure a coaching conversation where the coachee generates the answers. The skill required by the coach is to be able to answer questions that get the coachee to think around the subject of the conversation to arrive at a plan. 

Some would say that the coach does not need to know about the subject to successfully coach someone, although this statement is not always true. Driver training is a good example as, in order to manage risk, the coach needs to ensure things are kept within safe parameters. Also, in any field, if the coach has a lot of knowledge it helps with forming questions and the coachee will have respect for the coach as it is clear the coach is an expert in their field.

Below is an example where a client’s goal for that lesson is being set at the beginning of the session.

Stage Questions Response
Goal What topics haven’t yet been covered? I haven’t done all of the manoeuvres yet
Reality Can you remember how you performed on your last manoeuvres? I had trouble getting the steering done in time when doing the three point turn
Options How would you achieve that? By using more clutch control
Way forward What do we need to do to introduce the parallel park exercise today? To go over the method while practicing using more clutch control

A critical aspect of using a coaching model is that it provides structure for the conversation. A coaching model needs to address four things in a conversation:

  • What is going to be achieved
  • Where the participant is at the moment in relation to what they want to achieve
  • How the goal (or goals) will be achieved and
  • How the coach can help the coachee achieve their goal

Or in other words:

  • Where do we want to get to?
  • Where are we now?
  • What ways can we bridge the gap and get to the goal?
  • How are we going to do this/doing it?

Below is a video of the GROW coaching model being applied. 

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This course includes our COVID-19 Guarantee. If the course has to be cancelled due to COVID-19 we’ll transfer your place or issue a refund where necessary. 

If you cancel within seven days of booking we will refund the cost of the course. However, we cannot issue any refunds if you want to cancel anytime after this. We may need to cancel or postpone courses occasionally due to reasons beyond our control. The course date will go ahead even if there is just one attendee. If you plan to book overnight accommodation as part of this course, do ensure you book a refundable option in case the course date had to be changed, postponed or cancelled. The DIA is not responsible for any costs you may incur.

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By purchasing this product you agree that you have read and understood the requirements of the test that you are applying for.

Refund policy: Once a booking has been confirmed with a trainer directly for either a one-to-one standards check or mock test session you will need to give seven days notice to cancel, otherwise the fee will be lost and a new booking and payment will be required.

NOTE: For all training sessions and mock tests you and your trainer must wear a suitable face covering. Your trainer cannot provide one for you, trainers are only responsible for their own face covering and PPE protection. If a suitable face covering is not in place, your session will be cancelled and the fee will be lost. If you have a medical exception to wearing a face covering, this must be provided as proof of exemption to your Diamond trainer. You must demonstrate that your car has been cleaned, using anti-viral wipes to clean passenger handles inside and outside, the dashboard and any other touch points for the trainer. If your vehicle is not fit for purpose your session will be cancelled and the fee will be lost.

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During this course you will be placed into small ‘live’ discussion groups and will need to converse. Please be aware of how to mute and unmute your microphone for the general discussions that will also be taking place.

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