Terms and Conditions
By purchasing this product you agree that you have read and understood the requirements of the test that you are applying for.
Refund policy: for cancellations received up to 7 days prior to the test date we will refund 50% of the fee paid, no other refunds will be made after this time, including tests that have not been arranged within a 6 month period after the payment has been taken.
Once you have paid for your test your details will be forwarded to your nominated examiner who will be in touch with you within 48 hours (Monday-Friday) with a view to booking your test within a 5-10 working day time frame. Your examiner can also discuss training options with you before taking the test and advise you accordingly on the test requirements.
You will be allocated a provisional date and time when making your booking on line, however, the examiner has the discretion to change this date and time depending on your allocated test route and location. We do not have specific locations or test centres and your examiner will discuss meeting places and any other queries with you once your booking has been made. Please confirm your booking reference with your examiner. You will need a car suitable for test purposes (we do not supply cars) which has current and valid insurance, MOT, road tax and is roadworthy in terms of lights, tyres etc. If you are taking an enhanced taxi test please ensure you have a wheelchair accessible vehicle, the examiner will only supply a wheelchair for the purposes of this test.
You will be asked to read a number plate at the required distance, full details can be found at www.gov.uk/driving-eyesight-rules. Your test will be cancelled if you cannot reach these requirements. You will need a current and valid driving licence which will be checked by your examiner prior to the test.
Upon successful completion of your Diamond test you will be issued with a certificate which will be posted to you 2nd class on receipt of your test report to head office. A copy of your test report can be emailed to you on request. Please ask your examiner at the end of your test for more information.
Please ensure that if you are currently working for a local authority and require a taxi test, that you are, where necessary removing your licence plates for the purposes of the test. It is your responsibility to check the bylaws and legal requirements of taking a taxi test and displaying licence plates