When working as a fleet trainer it is essential that you are able to carry out all of the points below with competence and confidence. Your fleet customers will expect a professional service from you that encompasses all of these points about any of their company drivers that you assess and train.
This module consists of:
Eyesight checking is part and parcel of being an Approved Driving Instructor and so this should not present any challenges. The same eyesight rules apply for fleet customers as they do for any other licence holder, including provisional licence holders. All drivers must be able to read a number plate from a distance of:
You must wear glasses or contact lenses every time you drive if you need them to meet the ‘standards of vision for driving’. More information about driving eyesight rules can be found at:
At this link, there is further information about:
Licence checking is another aspect of an ADI’s role that isn’t any different working in the fleet world. As the trainer, you will still need to carry out checks on drivers before taking them on road. This can be done in a couple of ways – you could check the licence details using the GOV.UK website, with the last 8 digits of the driver number and their check code. They will need to provide you with this code so you can use the link below to check:
Fleet managers will have their own system for checking licences. Each organisation may check and record different information and so you will need to discuss this with them as some organisations may be able to provide you with certain information.
When checking licences, it is always useful to have a copy of the DVLA information leaflet INS57P with you so you can double check any restriction codes on the back of the photocard and what they mean. You can download a free copy at the link below, or pick up some leaflets at participating Post Offices.
Vehicle checks need to be carried out prior to any on-road assessment or training. Each organisation will have their own policies and procedures for checking their vehicles and it will be your responsibility to check company vehicles before use.
Company drivers may have a ‘pool’ of vehicles to drive, or they may be allocated one particular vehicle that they use. In some cases, they may use their own vehicle for work purposes – this is called ‘grey fleet’.
A useful mnemonic to use when checking a vehicle is safe and legal is:
Fuel (The correct type and do you have enough?)
Lights (Are all lights working outside and inside the vehicle?)
Oil (Is there enough oil? When was it last checked? Is there a record?)
Water (Check coolant and screen wash levels)
Damage (Is there any dents or damage, including windscreen damage?)
Electrics (Are there any warning lights on that shouldn’t be?)
Rubber (Are the tyres legal, safe and to the correct pressure?)
Yourself (Are you fit to drive? Do you feel well?)
Presentation skills are important working as a fleet trainer as you will often be required to give presentations to drivers prior to on road training. The size of the groups can vary and you may be doing this on just a 1-2-1 basis, or there may be more people you could present to.
It is important that you use either a tablet or a laptop and keep the battery topped up as sometimes you may be required to deliver your presentation in-car, and you don’t want the battery going flat in the middle!
Even though you may be giving a presentation using PowerPoint for example, to keep the people you are presenting to included and engaged, you will need to make parts of the presentation interactive by asking questions and getting feedback to help tailor the training you are giving to the driver’s specific needs.
Once assessment of training has been completed, you will need to write a report which usually goes back to the driver’s line manager, also the driver usually received a copy as well.
The information in this report will reflect the driver’s progress and include any information about further training that is recommended, vehicle details and often a grade. There are many ways of grading a driver’s performance. It can be done using a 1-5 scale and even a simple red, amber and green traffic light system.
When writing reports, remain objective and choose verbs carefully. For example, ‘the driver ‘mounted’ the kerb when parking’, or ‘the driver ‘struck the kerb’.
This will be done over a period of three days. When assessing and training full licence holders, adopting more of a coaching approach can have lots of benefits. You may be training people that have been driving for years and are very experienced. Everyone has something to learn and improve upon and so initially, you will need to assess them for about 10-15 minutes. This allows them to settle down more into their natural drive and gives you a chance to do an initial assessment.
From here, you will usually ask them to pull over where safe, legal and convenient and discuss the drive so far. Ask them how they felt it went and is there anything they would like to discuss in terms of their driving, or questions they want to ask. You will tactfully need to highlight any areas for development and discuss these with the driver. Prioritising the main area or areas for development first is essential, especially areas where there could be any safety critical incidents.
At times, you may offer a demonstration drive to set an example for a particular area of training and development. Ensure that you are fully insured on the driver’s vehicle before you do this. Your own motor insurance policy may not cover you for this and so do speak with the company first, prior to any training, so you understand if and how you can be insured on their vehicles.